Puppy – Page 9 – Central Park Puppies

Our customer experiences

Our Customer Experiences

Maria Martinez

Feb 2021

I LOVEEEEE this place. I started following @CentralPups on Instagram a few months ago as my husband and I started having conversations about getting our first fur baby. When I DM’ed them on Instagram I received a response QUICKLY and literally at anytime. The person handling the social media site is professional, understanding and has a HUGE heart. Central pups is not your average puppy selling business- they care for their pups and truly want to make sure they are safe and happy. Their service doesn’t end at cash out they guide you along your journey of raising your dog. Providing different avenues of contact if you find yourself in an emergency situation or just simply have a question regarding your pups progress- I called A LOT and they were and are always super patient and understanding. I still follow them on social media and I’ve noticed that they are constantly trying to enhance the customer experience and find easier and seamless methods to connect puppies to their new families. This place always places the customers needs in the forefront. I’ve recommended this place to A LOT of people. Fun fact: they helped connect my puppy Archie @Archiesvault to his brother Milo. 💙

Our Customer Experiences

Kristin M

Jun 2020

I need to take a moment to say how excellent my experience has been with Central Park Puppies. Because of the pandemic, we were able to get our puppy delivered, which they did within 24 hours of us calling to say we wanted him. Our mini poodle Finley arrived healthy, happy, and lively and we cannot put into words how much we already love him. We were also able to order some preliminary puppy supplies for Finn, in addition to some free food and wee wee pads that they gave us. Though they forgot to deliver the additional wee wee pads we ordered, they delivered them the very next day with an apology. The manager of the store, Julian, has been excellent. Since getting Finley, he gave us an emergency number that we can call whenever we have a problem. He has always been quick to answer any questions I've had, and as a new dog owner, I've had many. The day after we got Finley, Central Park even called to see how he was doing. When I said he was being a picky eater, they called a few hours later to make sure he was eating all his food. They go above and beyond for their dogs and for their customers. I would highly recommend. We've had Finley for a week now and his first visit to the vet just proves what a healthy and happy dog he is. We couldn't be happier!

Our Customer Experiences

Alexis Rafferty

Feb 2021

Our puppies found a forever home in our family! We love them so much & they are well behaved! Thank you to Julian for going above & beyond for us! 5 stars!

Our Customer Experiences

Jasmin Mann

Jan 2022

I have been looking around for months at different puppy stores, breeders, rescues…etc and Central Park Puppies kept standing out to me! They are professional, knowledgeable and very responsive. They were a pleasure to work with. Cannoli is an amazing puppy - she is friendly, playful and a great listener. I am so happy I went with CPP. If you are unsure where to purchase from this is the place!!!

Our Customer Experiences

Claress B

Feb 2021

My parents got me a female husky from here around 6 years ago. She is my everything and so far there has been so underlying health problems from her parents showing irresponsible breeding. I remember the staff being very friendly, even though we visited 7+ times to make sure she was the one, never judging us or forcing us to buy her. I will be getting another puppy from here in the future for sure.

Our Customer Experiences

Balatar Pathfinder

Apr 2021

We got our mini aussie 2 weeks ago, with just a few minutes with the puppy I could tell it came from excellent stock! Also confirmed by our Vet! As for Central Park Puppies, what a fantastic place. The staff was excellent, friendly and very very helpful. From the first call to the hand off, it was so well thought of and handled. I was very impressed with a care package that came with pupply supplies (wee wee pads, wet and dry food and detailed instructions on care and feeding, including cooking for the puppy and all the vaccine records. Over all, I am happy with Cental Park Puppies and love our little Runa. Screen reader support enabled.

Our Customer Experiences

Amber D

Sep 2018

It's been 7 months since we got our mini golden doodle at Central Park Puppies. The workers are knowledgeable and friendly. We first saw our puppy Sofia on IG and called in. We were able to play with her the same day! A few days later, she was ours. We drove from Queens to get our little girl. We took her to a vet of our choice and she still is in perfect health. Thank God. We really didn't want to buy a puppy from a pet shop but once we saw Sofia, we knew we had a bond. Also, this shop doesn't get their puppies from puppy mills so we felt it was a good choice. When we picked her up we got some food to take home for her and they put on some cute bows and a bandana. So adorable! We are super happy with Sofia and she is definitely living her best life. The reason why I gave this place 4 stars is because we had to pay extra to register the microchip she came with (we paid a significant amount to the shop & feel it should have been no charge to register the chip) and the biggest reason is because after researching so much we can not find any info on the breeder that's on the paperwork that we got with Sofia. Overall, we are lucky & in love with Sofia, she's a happy & healthy F2 mini golden doodle.

Our Customer Experiences

Airam C

Oct 2021

I had weeks looking for a place to buy my puppy, but a lot of places are scams. I ended up finding this place and hands up is the Best dog place ever! I just got my baby yesterday and I am so happy. Fast pick up the dog was perfectly clean and healthy. They gave me bag with food and some other stuff. Definitely recommend this place.

Our Customer Experiences

Tina Sohan

2017

Immediately after writing my review on Facebook , the owner of Central Park Puppies reach out to me to address and understand my problem. He was 100% supportive and understanding. He provided an immediate solution we both were happy with. I reached out to Facebook because at the time I had no contact information. I'm all about problem solving and solutions and there was no delay. Thanks to social network partners, my unfortunate review landed in the right hands. Thank you. Central Park Puppies gets all thumbs up from me.

Our Customer Experiences

Susan Bagley

Mar 2021

From start to finish Central Park Puppies provided superb customer service. In the initial phases of finding our perfect puppy, questions were answered promptly via Instagram. After purchasing and awaiting the arrival of our newest family member, the staff at the store walked us through all the necessary preparations. The delivery service provided through Central Park Puppies was professional and kept us updated on how our little guy was traveling. All that assisted were friendly, kind and professional. We even got a call after receiving our dog to check in on him. Do not think we could have had better service or purchased a more well taken care of puppy that we all adore. Thank you for making our puppy dreams come true! Would 💯 recommend!

Our Customer Experiences

Justin L

Jun 2020

Never in my life have I been so satisfied with a purchase. My wife found Centralpups on Instagram and we got our beautiful, healthy Golden Doodle pup -- Whiskey -- from Centralpups.com. He came with all of his legitimate paperwork and vaccinations and joined our family just a few days ago. Customer service was outstanding. Veronica was super helpful and a pleasure to chat with. She answered all of our questions kindly and gave us some very helpful tips. Thank you so much!

Our Customer Experiences

Julie Jasmin

Feb 2021

I purchased my female red miniature poodle “Diva” on Oct 2019 & she has been great , healthy & a quick learner. When we purchased her the staff was nice & answered all my questions & they were very patient with me as to which dog I wanted to bring home, They had one named Ginger which was Diva sister & I was so undecided, I would definitely recommend this place to friends & family. 👍🏼

Our Customer Experiences

M N

Apr 2017

After over a year of searching every other state for the right bread for our family and lifestyle, I came across Central Park Puppies right here on Yelp. I am impressed with the quality of health and care this business has for their puppies and customers! They are NOT a puppy mill! Every dog has official paper work and breeding quality! Julian, stands by his word. I am grateful to have come across his place and to have had such an understanding person to work with my family circumstance to find our perfect family member! Thank you for everything Central Park Puppies. When my husband is ready for his Boxer we will definitely return.

Our Customer Experiences

Julissa A

Feb 2020

I bought a puppy pug at this store a few months back and I have to say no other store is quite like this one. The way they take care of you is like no other store. They also provide you with a package where you can get your first visit with a vet for free and they’ll take care of the bill. (I believe it’s in the first 7days of owning your pup) my pug is super healthy, happy & getting so big! Had to a moment to thank you for your professionalism and awesome pup! Heres Ozzy (his name used to be Oscar) he’s close to 5 months ❤️🥰😩💕

Our Customer Experiences

Spencer P

2022

I bought my dog Rhaegar from Central Park Puppies about two years ago, and it was aming the best purchasing experiences I've had in my life.

Our Customer Experiences

Rachel Reiss

Mar 2021

My fiancé and I had been searching for a female Maltese puppy for nearly a year, and came across Central Park puppies. We live out of state so I had my concerns about getting a puppy transported to me, let alone from a puppy store. Central Park puppies was aware of my need and reached out in advance to let me know they had female Maltese puppies coming available. I worked mainly through Ash, who was wonderful!! Every time I had a question or concern, Ash communicated promptly with the breeder and got me all the information I needed, and continued to check in even after the pup arrived. I was very much concerned about having my puppy come from a breeder halfway across the country but she arrived safe and sound. I cannot recommend them enough - thank you Central Park puppies and thank you Ash for our little Minnie girl!

Our Customer Experiences

Abby C

Nov 2020

I had been on a puppy hunt for months and was ready to give up. With a pandemic and everyone wanting a puppy, it was nearly impossible! I contacted multiple shelters and breeders - all of which had a 6 month to 2 year waiting lists. I was hesitant to purchase a dog from a dog store, especially with out seeing it first, but I'm writing this post because I've had such an incredible experience with Central Park Puppies and I want anyone who's reading this to know that they are a great choice. I was able to speak with an incredible associate, Ash, through direct messenger on Instagram. Ash was so helpful and went above and beyond to answer all of my questions which ultimately made me feel confident in my decision. Before purchasing my puppy I made sure to ask for breeder information. I wanted to make sure these dogs were not coming from puppy mills. Ash sent me over detailed information about the breeders and I was able to research them on google, find their website, and I even picked up the phone and called them. They are a wonderful and well established breeder in Arkansas. The only small complaint that I have was delivery. They kept calling to push back the delivery time and we got our puppy pretty late at night, but the manager called me and compensated us for the delay. She was very apologetic and made the situation right which I really appreciated. They have also called us twice to check up and see how we were doing. Truly an incredible experience and fantastic customer service. Our puppy is perfect. He is fun, healthy, playful, and of course, adorable. I would strongly recommend anyone to go through Central Park Puppies for the next addition to their family.

Our Customer Experiences

Melany M

Nov 2021

Ok, I don’t usually write reviews, but this business deserves a review 100%. I got a Shiba Inu puppy nearly two months ago. This was a new experience because I usually had support from my parents with my past dog. But now I was all alone. Central Park Puppies has an active Instagram to share your concerns and can receive an immediate response. They guided me because she is a timid puppy, and I was inexperienced with this situation. I took her to the Scarsdale Animal Hospital (the first visit is free if you take your puppy within 7 days of purchasing), and the rabies vaccine was free too. However, she was positive with the Coccidia parasite. CPP covered the medical expenses and the re-testing fast and guided me through it. They have a 24/7 calling center if you have any concerns or emergencies. The guy was very reliable. I took her to another vet and even did a blood test to secure that she is 100% healthy now. Her results were all good to go, and she is fit for now. Thank you, CPP!

Our Customer Experiences

Pierina J

Jun 2020

I purchased my mini poodle Elly back in April and I could not be any happier. Julian was so attentive and helpful throughout the whole process. Although I did have to wait over an hour on the phone, it was worth it. My puppy got delivered the next day, healthy and cute as ever! I recommend this place to anyone that's looking to get a dog.

Our Customer Experiences

Donna Burton

Feb 2021

Got my Mini Poodle from here and they made everything easy for me. I never had a problem with them or my puppy. The place was very clean and I got help with everything from feeding to clothing there where just wonderful.

Our Customer Experiences

Jonathan Marquez

Jun 2021

We bought our little girl Korra from here and on Monday she turned one year old. Thank you Central Park Puppies.

Our Customer Experiences

Patrick N

Nov 2020

After being scammed once and looking through countless puppy stores for the perfect puppy. We finally came to the right place! The puppies are treated very nicely here. The workers will follow up with you after you received the puppy and/or is available via text or phone calls. If there is any fear that you will be scammed, it is not here. If there is any fear that there won't be any support for owners or even first time owners, look no more (even though it's still a handful I must admit it's the journey expected when you get a puppy). Upon paying for the puppy whether it's via CC or payment plana and etc. You will receive a step-by-step guide on how to handle puppies. They will let you know what things you need to get for the puppy before you receive them so you can get the best living situation for them set up. THEN, you also receive a phone number that you can call 24/7 or ask for a number you can text to receive additional support on raising your precious puppy. Although I am a first-time owner, and it's been a handful at times. I'm thankful I went with them. Other than being scammed once for a large amount of money, and hearing horror stories about how the puppy came in bad shape or there's no support from the store. This store is solid, they genuinely care about their puppies and their experience. If you're contemplating, look no further. They are the plug indeed. Also, shout out to Ash for making all of this possible!